Terms of sales

Below terms is applied to you as a customer at Stripe golf.

Payment options

Credit- / Debit Card

Payments is secure and sage together with Visa, Mastercard/Eurocard and American Express. No transactions fees will be added. No credit- / debit card details is stored at Stripe Golf. Card payments is handled through STRIPE who are certified and guarantees fast and safe payments.

Klarna

Together with Klarna we can offer invoice payment, split payments and direct bank transfer. More terms and conditions on each payment option is described below.

Buy now. Pay later.

When you pay via Klarna invoice, you shop safely and easily. You never have to provide your card details, and always pay after you have received your order. Payment against Klarna invoice with a 14-day payment period from the invoice date. No invoice fee will be added. The invoice will be sent to you by e-mail in conjunction with the order being shipped from our warehouse. A reminder fee will be added in the event of non-payment. If you have made a purchase over 60 SEK, a reminder fee of 60 SEK will be added. When you choose the invoice option, Klarna takes over the right to receive payment and your payment of the invoice is thus paid to Klarna.

Pay in instalments.

This is the payment method for those who want to split their payment over a short period. In addition to always receiving your items before you pay, you collect all your purchases in one account. This also applies if you have made purchases from several different stores via your Klarna account. This means that you will receive a single invoice, regardless of the number of purchases.

Delivery

Inom Sverige skickar vi fraktfritt till postombud om du beställer varor för mer än 800 SEK. Ordrar under 800 SEK inom Sverige skickas till självkostnadspris med BudBee, PostNord eller DHL.

Delivery

Med Budbee erbjuder vi samma dag leverans på ordrar placerade innan 14:00 inom Stockholmsområdet till box. Leveranstiden är vanligtvis mellan 1-5 arbetsdagar inom Sverige och beroende på val av speditör. Beställningar innan 14.00 vardagar skickas samma dag.

Exchanges and Returns

Right of withdrawal

As a customer, you have the right to cancel your purchase within a period of 14 days from the time you receive the product. You have the right to open the packaging free of charge and ensure that the product works. However, as a customer you are responsible for any reduction in value of the products, including the original packaging, which depends on usage beyond what is required to be able to determine the product's nature, properties and function. To make use of the right of withdrawal, please send an email to order@stripegolf.se and attach the Swedish Consumer Agency's right of withdrawal form, which you can find here. Once you have notified us that you wish to make use of the right of withdrawal, you have 14 days to return the item.

10-day money back guarantee

You have the right to return an item within 14 days of receiving the item. You can choose to exchange it for another item or get a refund. If you want to send us your return, please send us an email to  retur@stripegolf.se Returfrakten kostar 49 kr och den summan dras av från varuvärdet när vi betalar tillbaka pengar till dig. En vara som skickas tillbaka måste vara oanvänd och förpackad i originalförpackningen.  Försändelsen skall emballeras väl och tänk på att du som kund är ansvarig för returen så spara gärna inlämningskvittot från postombudet. Det är inte tillåtet att sätta en fraktsedel direkt på originalkartongen på tex handskar eller bollar, den blir då skadad och vi kan ej godkänna returen.

Refund for purchases

Så fort din retur har nått oss och vi har hanterat den så kontaktas kortleverantör för en kreditering av det berörda beloppet. Pengarna återbetalas till samma konto inom ett par dagar. Du får ett mejl ifrån oss så snart som vår returavdelning hanterat din retur.

Return address

Stripe golf
C/o Olivtradkommunikation
Vendelso alle 5
136 73 Vendelso
Sweden

Terms of purchase

Order confirmation

When you have completed your purchase, an order confirmation will be sent to your email address. If you do not receive an order confirmation on the same day you place your order, please contact us, as this may mean that you have entered the wrong email address. When we are finished packing your items, a confirmation will be sent via email.

Personal data

A customer number is obtained when you make your first purchase. Your provided information (social security number, name, address, phone number, etc.) is stored in the Stripe Golf customer register. The data is protected under the General Data Protection Regulation (GDPR) and is never disclosed to third parties. Your information is only used by Stripe Golf Sweden to facilitate customer contact.

Packages that are not picked up

Har du ett levererat paket som du inte hämtat ut skickas det tillbaka till oss efter X-dagar. Om vi får tillbaka paket som ej blivit utlösta från Posten, förbehåller sig Stripe golf rätten att debitera kostnaden för returfrakt, expeditionsavgift och hanteringskostnader (fn 100 SEK). Outlösta paket omfattas inte av ångerrätten.

Complaints

If the delivery is incorrect or damaged, you can make a complaint. To make a complaint about a purchase, please send an email to reklamation@stripegolf.se. Our customer service team will get back to you with further action in the matter. The guarantee does not cover shipping costs. In the event of a dispute, we follow the National Board for Consumer Complaints’ decision.

Other

We comply with the Swedish Consumer Agency's rules for e-commerce and returns. You must be over 15 years old to purchase items from us. All prices include VAT. We reserve the right of clearance as well as any price and proofreading errors. For technical reasons, the colours on the website may deviate slightly from reality.

Address

Stripe golf
C/o Olivträd kommunikation Aktiebolag
Tel:+46707109603
Org.nr 5568-494172
Vendelso Alle 5
136 73 Vendelso
Sweden

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